Bad reviews on mercari4/13/2023 ![]() It has been 3 days and I have still not heard back. ![]() ![]() How they can get away with not fulfilling their payment to me, and canceling an order after a buyer received it is just absurd. However, I am extremely concerned and upset with the lack of communication with me as a seller. At this point, I don't care about the indefinite ban. Mercari has not followed up with me regarding the following: "Cancellation of a delivered item to a buyer after the item had been delivered 2 days prior" (this buyer basically got my item for free and I was not paid), permanent suspension of my account without any warnings or reasonings, and lastly, I have a balance of $132 that I cannot transfer out of my account. I've been SCAMMED by this self-righteous company while they go on unpunished by the Feds. Mercari is so bad now, there is a sub-reddit for it and 99% of the posts there are negative and are complaints. As long as other sellers are selling and people are buying, they couldn't care any less about losing your livelihood or them keeping your hard-earned money. WITH NO EXPLANATION.With the high volume sellers, one or 100 disgruntled sellers doesn't seem to make them improve their platform. They require a plethora of identification when a seller starts selling in higher amounts - very unsafe and can open a can of hacks, and they withhold the money.They deactivate your account even with pending sales, no customer can contact you vice versa. MERCARI ISN'T SELLER-FRIENDLY, BEWARE.SHIPPING fees increase every 3 months or so MERCARI takes 10% off even on the shipping fee if the seller shoulders it RETURNS from sellers are approved even if the seller justifies the claim is false, the seller loses their sale and the buyer gets refunded.CLOSES A DISPUTE even if it has not been resolved, the "seller" in the seller protection guarantee is Mercari, not the account holder.FINANCES from sales are put on HOLD for reasons they find valid. At the turn of 2020, the fees changed to a selling fee, etc which does not include the 10% cut. I have been selling on Mercari since 2016, it was OK then, their charges on fees are reasonable with a 10% cut from sales I make. A huge pile of SCAM and unjust treatment of sellers.
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